What are considered minor revisions vs. major changes?

Minor - color changes, text changes, light lyric timing changes,  font face changes, image swaps, opening/ending text changes

 

Major – animation changes, multiple lyric timing, concept changes, audio swaps (requires additional reviews for correct timing), Adding more elements

 

What is your refund policy on design and video services?

If a design service is in production we cannot refund your payment.

 

Can I ask for changes to the video after the final delivery? 

Of course, we are here to make our customers happy. If it’s a minor revision we will take care of it for free, but we reserve the right to ask for additional fees for bigger changes. 

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